[TheList] Ambo Auckland

Fri Aug 15 10:22:01 AEST 2014

They were pretty clear in the Campbell Live coverage that they were
particularly busy attending other urgent calls, so I would have to lean
toward the idea of under-resourcing. I have the impression Ambo officers
don't get large amounts of idle-time, which is both ideal (for StJ) and not
ideal (for everyone else).

It also sounds like the calltaker initially gave the call the wrong, low
priority which knocked it down the list.

What's always amazed me is the proportional differences between WFA and
StJ... WFA seem to do proportionately more, with less, and don't sting
patients for transport either. Would love to understand how they each spend
their money.

Central commcen's and dispatch makes sense, but always run the risk that
economy-of-scale is taken too far, I wonder if they've simply met their
margins and need to up-resource from here to ensure service remains
consistently high.

All the StJ folks i've met or worked with have been great.  The problem has
to be more systemic, IMHO.

On Thu, Aug 14, 2014 at 12:01 PM, Ed Linklater <ed.linklater at gmail.com>
wrote:

> Oh, absolutely. But whether there's any ambulances available to respond to
> those prioritised jobs is a different question.
>
> In South Auckland last night there was a queue of 4 reds waiting with no
> ambulances available.
>
>
> On Thu, Aug 14, 2014 at 11:56 AM, David Mitchell <cisconz at gmail.com>
> wrote:
>
>> I was more saying that if the call was prioritized by Pro-QA, it would
>> have the same priority in Wellington as it would the rest of the country.
>>
>>
>> On Thu, Aug 14, 2014 at 11:53 AM, Ed Linklater <ed.linklater at gmail.com>
>> wrote:
>>
>>> WFA are 95% paid ambulance staff whereas St John are heavily reliant on
>>> volunteers. WFA also have a better ratio of ambulances to population.
>>>
>>> They both get the same funding though, which leads me to suspect that
>>> WFA just spend less of their money on management/bureaucracy.
>>>
>>>
>>> On Thu, Aug 14, 2014 at 8:18 AM, David Mitchell <cisconz at gmail.com>
>>> wrote:
>>>
>>>> I always find this interesting - St John and WFA use the same dispatch
>>>> system and PRO-QA, and yet the perception is WFA is better.
>>>> Seen as Centralcomm is 50% owned by WFA and 50% St John - I just don't
>>>> get it.
>>>>
>>>>
>>>> On 13/08/2014, at 12:38 pm, "John Barnhill" <barny1 at clear.net.nz>
>>>>> wrote:
>>>>>
>>>>> Did anyone watch Campbell Live TV3 last night. St. John Ambo.  not
>>>>> portrayed very well performance wise. Thank God we have probably the best
>>>>> Ambulance Service in the Southern Hemisphere (Wellington Free Ambulance) in
>>>>> the greater Wgton. area.
>>>>>
>>>>> Best advice is call ‘111’ and ask for “Fire’ – they will turn out to
>>>>> most medical emergencies – no questions asked, and are trained to deal with
>>>>> many medical emergencies, plus a lot more physically fitter than most Ambos
>>>>> when it come to performing CPR for prolonged periods.
>>>>>
>>>>> John Barnhill
>>>>>
>>>>>
>>>>>
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