Ambulance Chief Complaint Codes
ProQA is the code sent to Ambulances to describe the job they are going to. The Contents page Index matches the 1st 2 digits of the code
Some jobs do not use a ProQA code and instead have a code from the RESP, RESPA, ECP or HCP code list below.
Abdominal Pain/Problems
01A01 Abdominal Pain 01C01 Suspected aortic aneurysm (tearing/ripping pain) >50 01C02 Known aortic aneurysm 01C03 Faint/Near faint >50 01C04 Females faint/near faint 12-50 01C05 Males pain above navel >35 01C06 Females pain above navel >45 01D01 Not Alert 01D02 ?? Ashen/Grey Colour >50
Allergies (reactions) / Envenomations (stings, bites)
02A01 No Dyspnoea 02A02 Spider bite (no priority symptoms) 02B01 Unknown status/other codes not applicable 02C01 Dyspnoea 02C02 History of severe allergic reaction 02C03 Minor Jellyfish Sting 02D01 Not alert 02D02 Difficulty speaking between breaths 02D03 Swarming attack (bee, wasp) 02D04 Snakebite 02D05 Funnel Web Spider 02D06 Major Jellyfish sting 02E01 Ineffective Breathing Suffixes: I = Injection M = Medication
Animal Bites/Attacks
03A01 Not dangerous body area 03A02 Non-recent injuries (>6hrs) 03A03 Superficial bites 03B01 Possibly Dangerous Body Area 03B02 Serious Haemorrhage 03B03 Unknown Status (3rd party caller) 03D01 Unconscious or Arrest 03D02 Not Alert. 03D03 Chest or Neck injury (with difficulty breathing) 03D04 Dangerous Body Area 03D05 large Animal 03D06 Exotic Animal 03D07 Attack or multiple animals
Assault / Sexual Assault
04A01 Not dangerous body area 04A02 Non recent injuries (>6 hrs) 04B01 Possibly Dangerous Body Area 04B02 Serious Haemorrhage 04B03 Unknown Status (3rd party caller) 04D01 Unconscious or Arrest 04D02 Not alert. 04D03 Chest or Neck injury (with difficulty breathing) 04D04 Multiple Victims Suffixes: A = Assault S = Sexual Assault P = Police
Back Pain (Non-traumatic)
05A01 Non-traumatic back pain 05A02 Non-recent traumatic back pain (>6 hrs) 05C01 Suspected aortic aneurysm (tearing/ripping) >50 05C02 Known aortic aneurysm 05C03 Fainting or near fainting >50 05D01 Not Alert
Breathing problems
06C01 Abnormal Breathing 06D01 Non alert 06D02 Difficulty speaking between breaths 06D03 Changing Colour 06D04 Short of breath, Clammy/Cold sweats 06E01 Ineffective Breathing Suffixes: A = Asthma O = Other lung issue
Burns (scalds)/Explosion
07A01 Burns <18% 07A02 Fire Alarm ( Unknown Status) 07A03 Sunburn or minor burns (<hand size) 07B00 Burns ??? 07B01 Blast injuries (without priority symptoms) 07B02 Unknown Status (3rd party caller) 07C01 Building fire - persons reported 07C02 Dyspnoea 07C03 Burns >18% 07C04 Significant facial burns 07D01 Multiple Victims 07D02 Unconscious or Arrest 07D03 Non alert 07D04 Difficulty speaking between breaths Suffixes: E = Explosion F = Fire Present W = Fireworks
Carbon Monoxide/Inhalation/Hazchem
08Ω01 carbon monoxide detector alarm 08B00 CO2/Inhalation/Hazardous 08B01 Alert without dysphnoea 08C01 Alert with dysphnoea 08D01 Unconscious or Arrest 08D02 Not Alert 08D03 Difficulty speaking between breaths 08D04 Multiple victims 08D05 Unknown status (3rd party call) Suffixes: B = Biological C = Chemical G = Smell of Gas M = CO N = Nuclear P = Referred by Police R = Radiological S = Suicide Attempt (CO) U = Unknown
Cardiac or Respiratory Arrest/Death
09B00 ?? Arrest 09B01 Obvious Death Unquestionable (a-g) 09D01 Ineffective Breathing 09D02 Obvious or Expected Death questionable 09E01 Respiratory arrest 09E02 Breathing Uncertain (Agonal) 09E03 Hanging 09E04 Strangulation 09E05 Suffocation 09E06 Underwater 09O01 Expected Death Unquestionable (x-y) Suffixes: A = Cold and stiff in warm environment B = Decapitation C = Decomposition D = Incineration E = Non-recent death F = Severe injuries obviously incompatible with life G = Submersion (>6 Hrs) P = Referred by Police X = Terminal illness Y = DNR order
Chest Pain
10A01 Breathing normally <35 10B00 Chest pain 10C01 Abnormal breathing 10C02 Cardiac History 10C03 Abnormal breahting >35 10C04 Breathing Normally >35 10D01 Not alert 10D02 Difficulty speaking between breaths 10D03 Changing Colour 10D04 Clammy/Cold sweats 10D05 Heart attack/Angina history Suffixes: F = Referred by Fire P = Referred by Police
Choking
11A01 Not choking now 11D01 Abnormal Breathing (Partial Obstruction) 11D02 Not alert 11E01 Verified/Ineffective Breathing (Complete obstruction) Suffixes: C = Candy F = Food O = Object M = Milk/Liquid (Non toxic) U = Unknown
Convulsions/ Fitting
12A01 Not seizing now and breathing regularly (verified) 12B01 Breathing regularly, not verified <35 12C01 Focal, not alert 12C02 Diabetic 12C03 Cardiac History 12C04 Not fitting now, <6yrs 12D01 Not breathing (after key questions) 12D02 Continuous or Multiple Fitting 12D03 Irregular Breathing 12D04 Breathing Regularly Not Verified >35 Suffix: E = Epilepsy
Diabetic
13A01 Alert 13C01 Not Alert 13C02 Abnormal Behaviour 13C03 Abnormal Breathing 13D01 Unconscious Suffix: C = Combative or Aggressive
Drowning (near)/Diving/Scuba Accident
14A01 Alert and breathing normally (NO injuries or in water) 14B00 ?? Drowning/Dive/Scuba 14B01 alert and breathing normally (injuries or in water) 14B02 Unknown status (3rd party call) 14C01 Alert with abnormal breathing 14D01 Unconscious 14D02 Not Alert 14D03 Diving or Suspected Neck Injury 14D04 Scuba Accident Suffix: P = Referred by Police
Electrocution/Lightning
15C01 Alert and breathing normally 15D01 Unconscious 15D02 Not disconnected from the power 15D03 Power not off - hazard present 15D04 Long Fall >6ft 15D05 Not Alert 15D06 Abnormal Breathing 15D07 Unknown status (3rd party call) 15D08 ?? Abnormal Breathing 15E01 Not Breathing/Ineffective breathing Suffix: E = Electrocution
Eye Problems
16A01 Moderate eye injuries 16A02 Minor eye injuries/problems 16A03 Medical eye Problem 16B01 Severe eye injuries 16D01 Not Alert
Falls/Back Injuries (Traumatic)
17A01 Not dangerous injuries 17A02 Not recent injuries (>6hrs) 17A03 Fall, not recent 17A04 Fall, Public assistance 17B00 Fall 17B01 Possibly Dangerous Body Area 17B02 Serious Haemorrhage 17B03 Unknown Status (3rd party caller) 17B04 Unknown Status 17D00 Fall, override 17D01 Dangerous injuries 17D02 Long fall >6ft 17D03 Non alert 17D04 Fall, Not alert 17D06 Long Fall (3-9M) 17O01 Not dangerous, distal body Suffixes: E = Enviroment F = Referred by Fire G = Ground P = Public place or referred by Police
Headache
18A01 Normal breathing 18B01 Unknown Status (3rd party caller) 18C01 Not Alert 18C02 Abnormal Breathing 18C03 Speech problems 18C04 Sudden onset of pain < 3hrs 18C05 Numbness or paralysis 18C06 Change in Behaviour <3hrs Suffix: L = Speech problems?
Heart Problems/A.I.C.D.
19A01 Heart rate >50 and <130 (without priority symptoms) 19A02 Chest Pain >35 19B01 Unknown Status (3rd party caller) 19C01 Firing of AICD 19C02 Abnormal breathing 19C03 Chest Pains >35 19C04 Cardiac history 19D01 Heart problem, Not alert 19D04 Clammy/Cold sweats
Heat / Cold Exposure
20A01 Alert (without priority symptoms) 20B01 Change in skin colour 20B02 Unknown Status (3rd party caller) 20C01 Cardiac history 20D01 Not Alert Suffixes C = Cold Exposure
Haemorrhage/Lacerations
21A01 Not dangerous haemorrhage 21A02 Minor haemorrhage 21B01 Possibly Dangerous Haemorrhage 21B02 Serious Haemorrhage 21B03 Bleeding disorders or thinners 21C01 Haemorrhage Through Tubes 21D01 Dangerous haemorrhage, Arrest 21D02 Non alert 21D03 Not alert 21D04 Dangerous Haemorrhage Suffixes: M = Medical P = Referred by Police T = ?? Trauma
Industrial / Machinery Accidents
22B01 Unknown Situation (not caught in machinery) 22D01 Life Status Questionable 22D02 caught in machinery (Unknown Status) 22D03 Multiple Victims 22D05 Inaccessible Terrain
Overdose / Poisoning (Ingestion)
23B01 Overdose (without any priority Symptom) 23C01 Violent (police must secure) 23C02 Not Alert 23C03 Abnormal Breathing 23C04 Antidepressants 23C05 Cocaine (or derivative) 23C06 Narcotics (heroin) 23C07 Acid or Alkali (lye) 23C08 Unknown status (3rd party call) 23C09 Poison control request response 23D01 Unconscious 23D02 Severe respiratory distress Suffixes: A = Accidental I = Intentional P = Poisoning
Pregnancy / Childbirth / Miscarriage
24A01 1st trimester haemorrhage or miscarriage 24B01 Labour (delivery not imminent > 5 months / 20 weeks) 24B02 Unknown Status (3rd party caller) 24C01 2nd Trimester haemorrhage or miscarriage 24C02 1st trimester serious haemorrhage 24D01 Breech or Cord 24D02 Head Visible / out 24D03 Imminent Delivery (>5 months / 20 weeks) 24D04 3rd trimester haemorrhage 24D05 High Risk Complications 24D06 Baby Born 24D07 Mum with complications Suffix: M = Multiple Births
Psychiatric / Suicide attempt
25A01 Non-violent and non-suicidal 25B00 Psych episode/Suicidal 25B01 Violent (Police must secure) 25B02 Threatening Suicide 25B03 Near Hanging, strangulation or suffocation (alert) 25B04 Jumper 25B06 Unknown status (3rd party) 25C01 ?? Altered LOC HX MH 25C03 Altered LOC Ingestion 25D01 Not Alert 25D02 ?? Unconcious 25D03 Near hanging/strangulation or suffocation (alert, breathing difficulty) 25D04 Dangerous Haemorrhage 25D06 Jumped Now Suffixes: B = ??? C = ??? F = Referred by Fire P = Referred by Police T = ?? Threat V = Violent
Sick Person (Specific Diagnosis)
26A01 No priority symptoms 26A02 Boils 26A03 Bumps (non traumatic) 26A04 Can't sleep 26A05 Can't urinate 26A06 Catheter (in/out without bleeding) 26A07 Constipation 26A08 Cramps / spasms (in extremities) 26A09 Cut off ring request 26A10 Deafness 26A11 Defecation 26A12 Earache 26A13 Enema 26A14 Gout 26A15 Haemorrhoids / piles 26A16 Hepatitis 26A17 Hiccups 26A18 Hungry 26A19 Nervous 26A20 Object stuck (nose, ear, vagina, rectum, penis) 26A21 Object swallowed (without choking or difficulty in breathing can talk) 26A22 Penis problem pain 26A23 Rash / skin disorder 26A24 Sore throat 26A25 Toothache 26A26 Transportation only 26A27 Venereal Disease 26A28 Wound infected (focal or surface) 26B01 Unknown status (3rd party caller) 26C01 cardiac history 26C02 Abnormal breathing 26D01 Not Alert 26O05 Urinary retention
Stab / Gunshot / Penetrating Trauma
27A01 Non-recent single peripheral wound (>6hrs) 27B00 ??? 27B01 non-recent (>6hrs) single central wound 27B02 Single peripheral wound 27B03 Serious Hemorrhage 27B04 Unknown Status (3rd party caller) 27B05 ??? Obvious Death 27D01 Arrest 27D02 Unconscious 27D03 Not Alert 27D04 Central wounds 27D05 Multiple wounds 27D06 Multiple patients Suffixes: G = Gunshot I = Penetrating trauma P = Referred by Police S = Stabbing X = Self Inflicted Gunshot Y = Self Inflicted Stab
Stroke (CVA)
28A01 Breathing Normally <35 28B01 Unknown Status (3rd party caller) 28C01 Not Alert 28C02 Abnormal Breathing 28C03 Speech or movement problems 28C04 Numbness or Tingling 28C05 Stroke History 28C06 Sudden loss of balance 28C10 Breathing normal, <35 Suffixes: K = Clear Evidence, <X hours L = Less than X hrs
Traffic / Transportation Accidents
29A01 1st party caller with injury to Not dangerous body area 29A02 No injuries reported (unconfirmed or >5 persons involved) 29B00 MVA 29B01 MVA w/ injuries 29B02 Serious Hemorrhage 29B03 Other Hazards 29B04 Low Mechanism 29B05 Unknown Status (3rd party caller) 29D01A Major Incident- Aircraft 29D01B Major Incident- Bus 29D01C Major Incident- Subway / Metro 29D01D Major Incident- Train 29D01E Major Incident- Watercraft 29D01F Major Incident- Multi-vehicle (>10) pileup 29D01G Major Incident- Street car/tram/light rail 29D01H Major Incident- Vehicle vs Building 29D02K High Mechanism - All terrain 29D02L High Mechanism - Vehicle vs bicycle/motorcycle 29D02M High Mechanism - Vehicle vs Pedestrian 29D02N High Mechanism - Ejection 29D02O High Mechanism - Personal Watercraft 29D02P High Mechanism - Rollovers 29D02Q High Mechanism - Vehicle off bridge/height 29D02R High Mechanism - Possible death at scene 29D02S High Mechanism - Sinking vehicle/Vehicle in floodwater 29D02T High Mechanism - Train/light rail vs pedestrian 29D03 High Velocity Impact 29D04 Hazmat 29D05 Trapped victim 29D06 Arrest 29D07 Unconscious 29D08 Not alert with noisy breathing 29D09 Not alert with normal breathing Suffixes: F = Referred by Fire P = Referred by Police U = Unknown number of patients V = Multiple patients X = Unknown number of patients and additional response required Y = Multiple patients and additional response required
Traumatic Injuries (Specific)
30A01 Not dangerous injuries 30A02 Non-recent injuries (>6hrs) 30B00 Trauma 30B01 Possibly dangerous body area 30B02 serious haemorrhage 30D00 Traumatic, Life threatening, Override 30D01 Arrest 30D02 Unconcious 30D03 Not Alert 30D04 Chest/Neck injury, Abnormal Breathing 30D05 High velocity impact Suffix: P= ???
Unconscious / Passing Out (Non-Traumatic)
31A01 Faint/Near faint, Alert, No cardiac history >35 30B00 Unconcious/Fainted 31C01 Alert with Abnormal Breathing 31C02 Faint, Cardiac History >35 31C03 Multiple fainting episodes 31C04 single or near fainting episode and alert >35 31C05 Females 12-50 with abdominal pain 31D01 Unconscious (at end of interrogation) 31D02 Severe respiratory distress 31D03 Not alert, No sign of breath 31D04 Not alert 31E01 Ineffective breathing (early despatch) Suffix P = Referred by Police
Unknown Problem (Man Down)
32B01 Standing, sitting, moving or talking 32B02 Medical Alert notifications 32B03 Unknown Status (3rd party caller) 32B04 Unknown Problem (ESL Caller) 32D01 Life status questionable
(35) Acute Admissions
35A01 EAS Referral for UCC attendance 35A02 GP Referral for UCC attendance 35A03 Nurse Referral for UCC attendance 35A04 Other Referral for UCC attendance 35A05 UCC Follow-up 35A06 Secondary Triage follow-up 35B01 Acute Admission (Doctor/Nurse Referral, pick up with 2 hours) 35C01 Acute Admission - Urgent (Doctor/Nurse Referral, potentially serious) 35D01 Acute Admission - Emergency (Doctor/Nurse Referral, life threatening) Suffix: H = Healthline
(39) Active Shooter/Assailant
39E01 Active Shooter Suffixes: C = Club E = Explosive G = Gun K = Knife M = Multiple O = Other
(40) Airport / Fire / Police / Sar
40O01 Airport Standby 40D06 Air/Helipad Patient Transfer 40E01 Events - Non-charging 40E02 Events - Charging 40E03 Airport Full Emergency 40E04 Police/Fire Standby 40E05 SAR/Beacon Search 40F01 UCC PC Home Visit 40F02 UCC PC Home Visit
(60) Patient Transport Services
60A01 Air / Helipad Patient Transfer 60A02 Air / IHT Team / Equipment Transfer 60A03 Accident Transfer 60A04 ACC Secondary Transfer 60A05 Heli Transfer 60A06 Heli Transfer - Private 60B01 Medical Transfer 60B02 Staff Transfer 60B03 Maternity Transfer 60B04 ACC Secondary Transfer 60B05 Discharge 60B06 Private Hire 60B07 Appointment Transfer 60B08 Scheduled Patient Transfer Service 60C01 NTA Mobility Transfer (WFA) 60C02 Private Hire - Mobility Transfer (WFA) 60C03 PHO Mobility Transfer (WFA) 60C04 DHB Mobility Transfer (WFA) 60C05 AMB REF Mobility Transfer (WFA) 60C06 Residential Care Transfer (WFA) 60D01 Emergency Patient Transfer 60D02 Urgent Patient Transfer 60D03 Time Sensitive Patient Transfer 60D04 Road to Air Transfer 60E01 Events
(RESPA) Air Response Codes
RESPA Air Response - Air Dispatch Only RESPAIHT Air Response - Inter Hospital Transfer RESPAIR Air Response - Training RESPAOTH Air Response - Other Air Tasking RESPAPOL Air Response - Police Tasking RESPAR Air Response - Combined Road/Air RESPARCC Air Response - Rescue Coordination Centre RESPARRV Air Response - Heli Road Response Vehicle RESPAW Air Response - Air Rescue with Winch RESPAWR Air Response - Combined Road/Air with Winch
(RESP) Response Codes
RESP1 Cardiac Arrest RESP2 Patient Life Threatening RESP3 Patient Serious RESP4 F2F Ambulance RESP5 F2F Assess - 30mins RESP6 F2F Assess - 60mins RESP7 Non-Urgent RESP8 Transport Request 1-4 hours
(ECP) Extended Care Paramedic Codes
ECP1 Life Threatening ECP2 Urgent Dispatch < 20mins ECP3 Urgent Dispatch < 30mins ECP4 Non-Urgent Dispatch < 60mins ECP5 Non-Urgent Dispatch < 90mins ECP6 Non-Urgent Dispatch < 120mins ECP7 Non-Urgent Dispatch < 180mins ECP8 Follow Up Appointment
(HCP) Health Care Practitioner Referral Codes
HCP01 Life Threatening HCP02 Urgent Dispatch < 20mins HCP03 Urgent Dispatch < 30mins HCP04 Non-Urgent Dispatch < 60mins HCP05 Non-Urgent Dispatch < 90mins HCP06 Non-Urgent Dispatch < 120mins HCP07 Transport Only